Tech Support at your fingertips

Our tiered service plans are designed to keep your technology systems operating flawlessly. From the essential features of our bronze plan to the enhanced benefits of our platinum plan, you’ll have knowledgeable technicians ready to help whenever needed.

Compare Plans

The Lifestyle Technologies' Customer Experience

Support App

Solve simple issues quickly with our custom client support app. Reboot devices and contact support anytime, day or night, with 24/7/365 access.

Priority Scheduling

Enjoy peace of mind with priority service, including same-day or next-day appointments for faster, hassle-free support.

Preventative System Monitoring

Our 24/7 monitoring detects issues before they disrupt your day. From offline devices to systems needing a reboot, our technical staff resolves problems proactively.

24/7 Support

At LIFESTYLE TECHNOLOGIES, we’re here whenever you need us. With a Technology for Life™ membership plan, you’ll receive premium support so your systems run smoothly, any time of day.

Annual Tech Reviews

Our annual on-site audits keep your systems in top shape. We proactively address issues and maintain reliability for your peace of mind.

Our Brand Promise

We build lasting relationships with our clients, employees, trade partners and vendor partners. We recognize that products come and go, software gets revised, and technology doesn’t always behave. But one thing is constant: Our promise to support you with premium service, 24-7 support support plans, proactive monitoring and remote repair. We call this Technology For Life™.

Find the Right Support Membership

*Our hours of operation are Monday-Friday, 8 AM - 5 PM, excluding national holidays

Bronze

Included

Product is warranted based on manufacturer’s warranty period
Installation Labor is warranted for a period of 90-days
Labor is billed at rate of $165 per man per hour after 90-day warranty period ends
Warranty period begins when job is completed
Site visit service calls will be within 5 weekdays of initial call
Holiday and weekend site visit are billed at a rate of $250 per hour
Can purchase a bucket of regular work hours at a discounted rate of $100 per hour (10-hour increments)

Silver

$50

per month

Product is warranted based on manufacturer’s warranty period
Installation Labor is warranted for a period of 90-days
Labor is billed at a discounted rate of $145 per man per hour after 90-day warranty period ends
Guaranteed 1 hour response time for phone support 24/7
Unlimited Basic Support for troubleshooting, rebooting, and work arounds
Site visit service calls will be within 3 work weekdays of initial call
Holiday and weekend site visit are billed at a 10% discounted rate (normal rate is $250 per hour)

Gold

$150

per month

Product is warranted based on manufacturer’s warranty period
Installation Labor is warranted for a period of 90-days
Labor is billed at a discounted rate of $125 per man per hour after 90-day warranty period ends
Guaranteed 1 hour response time for phone support 24/7
Unlimited Basic Support for troubleshooting, rebooting, and work arounds
Priority Advanced/On-Site support Next work weekday Guaranteed
Holiday and weekend site visit are billed at a 15% discounted rate (normal rate is $250 per hour)
Phone support with a technician 7 days a week 8:00am-9:00pm
Quarterly site visits; (4 per year) total health check of AV system. Clean & Dust equipment. Do all necessary software updates.

Platinum

$200

per month

Product is warranted based on manufacturer’s warranty period
Installation Labor is warranted for a period of 90-days
Labor is billed at a discounted rate of $100 per man per hour after 90-day warranty period ends
Guaranteed 1 hour response time for phone support 24/7
Unlimited Basic Support for troubleshooting, rebooting, and work arounds
Priority Advanced/On-Site support Next work weekday Guaranteed
Holiday and weekend site visit are billed at a 20% discounted rate (normal rate is $250 per hour)
Phone support with a technician 7 days a week 8:00am-9:00pm
Quarterly site visits; (4 per year) total health check of AV system. Clean & Dust equipment. Do all necessary software updates.
Annual subscription is available and at a $300 discount

Do You Need Help With Your Technology?

Have questions about your system or need assistance resolving an issue? We’re here to help. All our support resources are conveniently compiled in one place, making it simple to choose the option that best suits your needs.

Phone Support

561.757.5392

Hours

Monday - Friday
8am - 5pm